This privacy policy explains how Print Wave handles personal data when you use our website, contact us, or place an order for personalized gifts and small merchandise runs.
This introduction summarizes the subjects addressed in the policy and points to related internal guidance.
Depending on how you contact us or use the site, we may process your name, email address, phone number if you provide it, inquiry message, service preferences, server request metadata, and browser or device information.
We receive personal data when you submit a contact form, send an email, call us, upload files, or share order details. We also collect limited technical data automatically when you visit the website.
Our cookie use is limited to essential site operation and saving privacy preferences. We do not confirm the use of analytics or marketing cookies.
We use essential cookies to keep the site working and preference cookies to store your cookie choices. You can block or delete cookies through your browser settings, but some parts of the site may not work as intended if essential cookies are disabled.
Data processing overview
This section outlines the primary purposes for processing personal data, the categories of recipients involved in service delivery, and the legal context that may govern disclosure.
We process personal data to answer inquiries, prepare quotes, review artwork and order details, manage contact form responses, support website security, deliver technical functionality, and keep records needed for administration and legal compliance.
We may share personal data with trusted service providers that help us operate the website, process communications, support technical delivery, or manage related business functions. These parties are expected to use the data only for the services they provide to us.
We may share personal data with public authorities, courts, or other parties when required by law, to respond to a lawful request, or to protect our rights, users, or systems.
You may contact us to ask what personal data we hold about you, to correct inaccurate details, or to request deletion where the law allows it. You may also object to certain processing or ask us to limit it in appropriate cases.
To help protect your privacy, we may ask for enough information to verify your identity before acting on a request. We will respond within the time required by applicable law and will explain if we need more time or cannot fully comply.
Inquiry records are kept for the time needed to answer and follow up on the request. Order-related records are kept for the period needed to manage the project, handle accounting, and meet legal obligations. Technical logs are kept for a limited period unless they are needed longer for security or incident handling.
If we make material changes, we will update this page and use a reasonable method to draw attention to the change when appropriate. The version in force is the one published most recently on the website.
Where the GDPR applies, we process personal data on a lawful basis that fits the relevant activity, such as responding to an inquiry, managing an order, meeting legal duties, or protecting the security of our website and systems.
Where applicable, you may ask for access, correction, deletion, restriction, or objection, and you may also request data portability in some cases. If consent is used for a specific processing activity, you may withdraw it for the future. We may need to keep certain information where the law requires it or where we have a valid reason to retain it.
